Product Terms | No. of Years | Claim |
Cabinets, shutters, drawers and panels | 10 years | 100% replacement – free of cost |
Accessories |
| As per manufacturer warranty |
Handles and knobs |
| As per manufacturer warranty |
Blum, Hafele & Hettich hardware |
| As per manufacturer warranty |
Lighting accessories |
| As per manufacturer warranty |
Product Terms | No. of Years |
Sofa & Chair structure | Up to 3 years |
Foam and cushion materials | Up to 2 years |
Sofas (Brand Partners) | Up to 1 years |
No. of Months | Claim |
0 to 3 months | 100% of repair cost |
4 to 6 months | 75% of repair cost |
7 to 12 months | 50% of repair cost |
1.The overall false ceiling surface area exceeds 150 sq ft, subject to satisfactory inspection of the surface by Perfect Squared’s representative.
2.Perfect Squared shall repair and provide labor for re-application of the paint coat, as may be necessary to set right the false ceiling failure in the affected portion only.
3.False ceiling failure shall mean any of the following occurrences:
4.The false ceiling should have been done with the usage of Perfect Squared approved brands and all materials utilized shall be of the same manufacturer. Any mix use of other brands shall make the warranty null and void.
No. of Months | Claim |
0 to 3 months | 100% of repair cost |
4 to 6 months | 75% of repair cost |
7 to 12 months | 50% of repair cost |
1.The overall electrical work carried out exceeds a value of INR 50,000 subject to no voltage fluctuation or no input power source issue checked by Perfect Squared’s representative.
2.Perfect Squared will provide replacement, as long as the particular material is not discontinued by the manufacturer, and labor for re-application, as may be necessary to set right the electrical failure.
3.Throughout this warranty policy document the words “electrical failure” shall mean any of the following occurring, subject to the other conditions stated in this document:
4.The customer has used the entire electrical wiring recommended and laid by Perfect Squared provided the customer had used appropriate appliances in the usage ports/ points.
No. of Months | Claim |
0 to 3 months | 100% of repair cost |
4 to 6 months | 75% of repair cost |
7 to 12 months | 50% of repair cost |
1.The overall paint surface area exceeds 500 sq ft, subject to satisfactory inspection of the surface painted by Perfect Squared’s representative.
2.Perfect Squared shall provide replacement paint, as long as the particular paint code (paint code is necessary) is not discontinued by the manufacturer.
3.Paint failure shall mean any of the following occurrences:
4.The customer has used the entire paint system recommended by Perfect Squared. An undercoat of primer along with two coats of putty and 2-3 coats of the paint on all surfaces.
5.The replacement cost includes the cost of paint and labor required to set right the area of paint failure, at the time of claim lodged.
6.In coastal areas fading and chalking occur with all surfaces. Within normal limits this is not considered as a failure.
7.Damage caused to the painted surface due to fire, excessive heat exposure, corrosive agents, abrasive materials or by the customer including without limitation due to rework/fitting work done by the customer after handover.
No. of Months | Claim |
0 to 3 months | 100% of repair cost |
4 to 6 months | 75% of repair cost |
7 to 12 months | 50% of repair cost |
Product Terms | No. of Years | Claim |
Cabinets, shutters, drawers and panels | 1 years | 100% replacement – free of cost |
Accessories & Laminates Fade |
| As per manufacturer warranty |
Handles and knobs |
| As per manufacturer warranty |
Hardware & Gadgets |
| As per manufacturer warranty |
Lighting accessories |
| As per manufacturer warranty |
2.Perfect Squared will not be held responsible for any claims arising out of defects due to material or workmanship of Custom Furniture not listed under claim terms.
3.Perfect Squared warranty does not cover natural wear and tear or damage caused by rough handling or using the Custom Furniture beyond its intended use.
4.Perfect Squared reserves the right to alter specifications in keeping with its policy of continuous product evaluation and improvement.
5.The scope of Perfect Squared warranty cannot be changed or broadened by any authorized representative of Perfect Squared.
6.Repair(s) and/or replacement(s) are subject to the current Custom Furniture offerings of styles and construction options within the Perfect Squared Custom Furniture, at the time of the claim. If a claim is filed after a Perfect Squared product becomes obsolete. Perfect Squared will replace/repair the affected component with a replacement component of a similar style based on availability at the time of the claim.
7.Notify Perfect Squared via phone or email within 10 days of any defect that comes to notice, such as visual damage or malfunctioning component. Notification post the stipulated time, will void the Perfect Squared warranty.
8.Any decision regarding repair of the said component (in part or whole) solely lies with the authorized Perfect Squared representative. The decision will be made following an inspection by the representative whether to repair at site, or return product to the factory for refurbishing/replacement.
9.Liability: Perfect Squared will make all efforts to replace/ repair the said defect within a reasonable period of time. Perfect Squared will not be liable for any direct/indirect loss to the user due to the defect or delay in providing the service, or any fault arising due to design, application or installation. In no event shall the liability of Perfect Squared under this warranty, exceed the purchase price of the product or its replacement.
10.The warranty is not renewed; in case the Perfect Squared Custom Furniture or components are replaced in part or whole during the said warranty period. The replaced parts will continue to be covered under our warranty only till the remainder of the period as indicated in its respective table.
11. 1 years Custom Furniture (for Custom Wardrobes, Storage Unit, Panels, Beds) from the date of possession.
12. The terms and conditions are governed by the laws of India. Mumbai courts shall have exclusive jurisdiction to settle any claim or dispute which might arise out of or in connection with these terms and conditions.
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